Fun with Dell computer recovery

Last night reminded me why I really prefer Mac. Trying to get the XPS13 laptop (model 9350 for those that are reading this that might have come here looking for clues) ready for sale and of course a factory reset can’t be straightforward. Dell has options for just this scenario but once I ran the factory reset the first time I wasn’t able to do it again because the recovery partitions, which were still on the drive, were no longer available because the boot loader was changed. Not sure why a recovery tool would do that but it must have because it ran once.

I needed to run it again however because instead of just shutting the machine off where the configuration of Windows starts I went thru the whole process. After a lot of messing around trying to get the bootloader configured again ( still have access to the settings on the image of the machine I made in Parallels) I finally just downloaded their cloud-based repair tool to redownload Windows and do a new install. That process ran overnight and I turned the machine off at the point I should have early last night. What remains to be seen today is are the recovery partitions available.

For those who might be interested the tools at boyans.net, especially Visual BCD Editor in my case, can be a life saver. If you ever dual-booted a Dell laptop with Windows and Ubuntu and want to get back to “normal” his other repair tool is excellent.

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